PRIVACY POLICY
Last Updated: March 24, 2026
Ace Bonding Co. ("Ace Bonding Co.," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information collected through acebondingco.com and through related communications, including telephone, email, contact forms, and SMS text messaging. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information, and it is intended to provide a clear notice of our website and communication practices. This structure is consistent with common FTC privacy and data security guidance for businesses.
1. Scope of This Policy This Privacy Policy applies to information collected through our website, communications initiated through our website, and related interactions with Ace Bonding Co. It does not apply to third-party websites, services, or platforms that may be linked from our website or used independently by you. Third-party services may maintain separate terms, privacy notices, and data practices.
2. Company Information Ace Bonding Co. 801 Main Street Lubbock, Texas 79401 Email: bond@acebondingco.com Website: acebondingco.com
3. Information We Collect We may collect information that you voluntarily provide, including your name, mobile number, telephone number, email address, mailing address, defendant or indemnitor information, bond-related details, and any other information you choose to submit through forms, email, phone, or text message. We may also collect technical and usage information automatically when you visit our website, including Internet Protocol address, browser type, device type, pages visited, dates and times of access, referring pages, and similar diagnostic or analytics information. These are standard categories of website data commonly addressed in privacy notices.
4. How We Use Information We may use collected information to respond to inquiries, communicate with current or prospective clients, provide bail bond and related support services, maintain records, schedule appointments, send account or case-related updates, improve website performance, protect our business from fraud or misuse, enforce our terms, and comply with applicable legal obligations. FTC guidance also emphasizes collecting only what is needed and protecting what is retained.
5. Text Messaging Privacy Disclosure Text messaging is provided as a service to our clients. The only information collected for text messaging is your mobile number and, if provided, your name. We use a text messaging system, TextServicesLLC.com, where your information will be stored solely for Ace Bonding Co. No other companies or organizations will have access to your personal information through that system for their own use. Your data will not be shared, sold, or distributed to any third-party entity for marketing purposes.
6. SMS Communications, Consent, and Opt-Out If you provide your mobile number and consent to receive SMS communications from Ace Bonding Co., you may receive conversational, appointment, reminder, or account-related messages. Message frequency may vary. Message and data rates may apply depending on your wireless carrier plan. You may opt out at any time by replying STOP. You may request assistance by replying HELP or by contacting us at bond@acebondingco.com Under FCC rules, text messages are treated as calls for TCPA purposes, and consumers must be able to revoke consent in any reasonable manner. The FCC has also clarified that businesses must honor revocation requests within a reasonable time not to exceed 10 business days.
7. Cookies and Similar Technologies Our website may use cookies, pixels, session technologies, and similar tools to support core website functionality, improve user experience, measure site traffic, and maintain website security. You may be able to control cookies through your browser settings, though disabling cookies may affect certain site features. FTC privacy materials recognize cookies and similar technologies as a standard part of website operation and notice practices.
8. Disclosure of Information We do not sell your personal information. We may disclose information to service providers that support our operations, website hosting, communications, analytics, or security, but only as reasonably necessary for those functions. We may also disclose information when required by law, legal process, court order, governmental request, or where we believe disclosure is reasonably necessary to protect our rights, clients, personnel, or property, or to prevent fraud, misuse, or unlawful activity. Texas privacy enforcement materials emphasize transparency around disclosure and processing practices.
9. Data Retention We retain information only for as long as reasonably necessary for business operations, communication purposes, recordkeeping, legal compliance, dispute resolution, security, and enforcement of our agreements, after which it may be securely deleted, anonymized, or otherwise disposed of in accordance with our retention practices. FTC guidance recommends data minimization and proper disposal of information no longer needed.
10. Data Security We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. No method of electronic storage or transmission over the Internet is completely secure, and we do not guarantee absolute security. FTC business guidance consistently frames security as reasonable safeguards rather than absolute guarantees.
11. Your Privacy Rights Depending on applicable law and whether a privacy statute applies to our processing activities, you may have rights to request access to certain personal information, request correction of inaccuracies, request deletion of certain personal information, or appeal a denied privacy request. Requests may be sent to bond@acebondingco.com . The Texas Data Privacy and Security Act provides rights to Texas residents where the law applies.
12. Children Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate legal authorization. FTC business guidance specifically addresses children's privacy obligations under federal law.
13. Third-Party Websites Our website may contain links to third-party websites or services. We are not responsible for the privacy, data security, or content practices of third parties. Your use of third-party sites is at your own risk and subject to their own terms and notices.
14. Changes to This Privacy Policy We reserve the right to revise this Privacy Policy at any time by posting an updated version on this website and updating the "Last Updated" date above. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy to the extent permitted by law.
15. Contact Us Questions regarding this Privacy Policy may be directed to: Ace Bonding Co. 814 Main Street Lubbock, Texas 79401 bond@acebondingco.com ACE BONDING CO.